Title: Fundraising in the time of COVID-19: Supporter Experience
Authors: Chartered Institute of Fundraising
Type of resource: PDF report
Length: 41 pages
Date: November 2020
About:
The Chartered Institute of Fundraising have released a new guide to supporter experience, it outlines six practical actions to help fundraisers in the next phase of the COVID-19 pandemic:
- It’s about them, not you
- The mindset you have really matters
- Your supporters still believe your mission- and they want to give
- Don’t assume you are providing great [supporter] experience
- Invest in fundraisers
- Invest in fundraising